Cvent Payments Learning Center

Note: These resources are for Cvent Payments. If you're using Cvent Payment Services, reference this learning center instead.

Cvent Payments
Learning Center

A simple, secure, and reliable solution to process your payments.

We can collect payments on your behalf, supporting all major credit card types, including Visa, MasterCard, American Express, and Discover. It’s a straightforward solution that makes collecting event fees and automating refunds convenient for both you and your registrants, and provides you with easy access to your payments.


Explore Cvent Payments resources

Getting started

Welcome to Cvent Payments! We’re excited to get started and help launch your event.

Recommended training

Learn how to set up Cvent Payments and about the billing statements. Dive into admin card transaction setup, virtual cards at the event level, requesting and issuing virtual cards, transaction matching, and managing invoices.

Popular topics

Please enter a keyword

Setup

Setting Up Your Cvent Payments Account
Testing a Merchant Account

Supported currencies & cards

Currencies that Cvent Payments Supports
Cards Cvent Payments Supports

Billing

Accessing Billing Statements
Online Payment Deposits

Join the conversation

Cvent Payments discussions

  • Payment Settlement Reports

    Posted by: Janet Garrett, 01-29-2026 10:24
    Discussion

    We use embedded Stripe via Cvent and need to reconcile bank deposits that show ST settlement codes. Is there an account-level report that shows Stripe payouts and the transactions included in each deposit, ...

  • Payment Settlement Reports

    Posted by: Janet Garrett, 01-29-2026 10:24
    Discussion Thread

  • Failed Payment Retry Problem

    Posted by: Manuela Pelaez, 01-28-2026 13:35
    Discussion

    Hello, We're running into an issue where some applicants with failed payments are trying to return to the confirmation page to retry their payment. However, they're reporting that the payment button is ...

  • Failed Payment Retry Problem

    Posted by: Manuela Pelaez, 01-28-2026 13:35
    Discussion Thread

  • Hi Kerry, Automatic (rolling) personal data obfuscation in Cvent is a continuous, threshold-based process that obfuscates contacts once they meet your configured inactivity / transaction criteria, not ...

 Stay connected

Check out the forum to learn from other Cvent users and share your own experiences with #CventPayments.

You can also receive a personalized email digest of discussion posts to keep up with the topics that interest you. Subscribe to forum topics in your profile.

Subscribe to Cvent Payments discussions

Product news

Subscribe to product updates to stay up to date on product enhancements and new features available.

Subscribe to product news

Submit a product idea

Submit and vote on fresh product ideas and enhancements to help drive the future of Cvent and power your virtual, hybrid, and in-person event programs. We look forward to hearing your feedback!

Submit an Cvent Payments idea

Beta Program Opportunities

Cvent's Beta Programs let you try new features early and shape the final product with your feedback. Join us to influence future product developments.

Join upcoming Beta Programs

Customer stories


Georgia Bankers Association

Her team also adopted Cvent Payment Services as a secure, reliable solution for payment processing. Traditionally, GBA relied on invoicing and refunds via check, a highly manual process that was open to human error. Using Cvent Payment Services meant fully automating fee collection and refunds for both GBA and their registrants. This in turn provided GBA team members full visibility into their payments, sales, and refunds through financial reporting directly in Cvent.

See full customer story


University of Texas at Austin

“For a group to come to us and have access to a merchant account and a payment gateway where funds can be processed is a major advantage. The fact that they can receive event revenue immediately, without having to wait months, is simply amazing.”


 Jessica Van Amburgh, Business Development Manager

See full customer story